About Us
Customer service and support is at the heart of our business.
Our mission is to look after our members better than we expect to be looked after ourselves.
Our Company
EIG is the only website in the UK providing you with information on virtually every property coming to auction as well as every property offered in the past. The EIG portal covers virtually all UK property auctions*. We are recognised as the industry standard for auction information and currently includes details on over 850,000 properties for you to search. Over 38,000...
Our Promises
- We aim to list virtually every single property coming to auction on our website.*
- We endeavour to list new lot details on our website as soon as the information is available.
- We are happy to offer you a money back guarantee if you are not delighted with the service.
Our Reputation
The quality of our member's experience with us and the service we give to you is how we measure our success. We always welcome your comments, feedback and suggestions. Our staff culture is one that aims to offer you a service better than they would be expect to be treated themselves and here at EIG we actively look to...
Our People
Our talented team of staff embody the core company values and focus on offering you a professional service, personalised support and delivering customer satisfaction. Working for EIG is not just a job as each team member strives to achieve the aims & aspirations of the business. The team comprises a core of loyal and committed staff who...
Our Future
EIG has been a pioneering company from the very start, at the forefront of the industry with the continuing development of services and information provided over the years to meet our client’s growing requirements in an ever changing environment. EIG are again at the forefront of the technological evolution of...
Our Key Facts & Achievements
Our Managing Director, David Sandeman is highly respected within the industry and is regularly invited as a guest speaker to present at conferences, exhibitions, training seminars & involved in private mentoring programmes. David was also honoured to be asked to sit on the RICS auction steering committee.
Our News & Events
We have the latest happenings in the auction industry and EIG over in our news section. Here you can view our multitude of articles from our blog, news from the industry and selected case studies which cover a variety of auction-related topics.
Our History
Being ahead of the times and at the forefront of development within the auction industry was the founding purpose of the business. David Sandeman, founder of EIG when trying to buy at auction himself discovered that the information he wanted just wasn’t readily available so at the very beginning he created Faxwise. The company has continued to be a pioneer within the industry through changing times.
Our Location
Our office is situated in the heart of the picturesque Surrey market town of Reigate at the foot of the North Downs. Visitor parking spaces are available or the office is a five minute walk from Reigate train station with trains into London Victoria and London Bridge.
Essential Information Group Ltd is a company registered in England and Wales | Company No: 02972048 | VAT No: GB 653709227
Registered Office: Chapter House, 33 London Road, Reigate, England, RH2 9HZ